This notice applies across all websites that we own and operate and all services we provide, including our online and mobile products, and any other apps or services we may offer (for example, events or training). For the purpose of this notice, we’ll just call them our ‘services’.
We may need to update this notice from time to time. Where a change is significant, we’ll make sure we let you know – usually by sending you an email.
These Terms were last updated the 1st of December 2021.
1. The meaning of ‘we’
When we refer to ‘we’ (or ‘our’ or ‘us’), that means Edunexis S.L. and all its wholly owned subsidiaries. Our headquarters are in Spain but we operate all over the world.
We offer a set of complementary ground-breaking solutions to education institutions globally. We enable educators to choose the right holistic growth strategies for their learners to become well-rounded individuals, through the development of effective skills.
2. The meaning of ‘you’
When we refer to ‘you’ (or ‘your’), that means you as an individual.
We only collect personal data, from a child under 16, through the services where the student’s school, district, and/or teacher has agreed to obtain parental consent for that child to use the services and disclose personal information to us or where the parent or legal guardian of a child has signed the child up to use the services. If you are a student under 16, do not send any personal information about yourself to us if your school, district, and/or teacher has not obtained this prior consent from your parent or guardian or if your parent or guardian has not signed you up to use the service, and do not send any personal information other than what we request from you in connection with the services.
3. Our principles of data protection
Our approach to data protection is built around four key principles. They’re at the heart of everything we do relating to personal data.
Transparency: We take a human approach to how we process personal data by being open, honest and transparent.
Enablement: We enable connections and efficient use of personal data to empower productivity and growth.
Security: We champion industry leading approaches to securing the personal data entrusted to us.
Stewardship: We accept the responsibility that comes with processing personal data.
4. How we collect your data
When you visit our websites or use our services, we collect personal data. The ways we collect it can be broadly categorised into the following:
Information you provide to us directly: When you visit or use some parts of our websites and/or services we might ask you to provide personal data to us. For example, we ask for your contact information when you sign up, take part in training and events, contact us with questions or request support. If you don’t want to provide us with personal data, you don’t have to, but it might mean you can’t use some parts of our websites or services.
Information we collect automatically: We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our websites and services so that we can continue to provide the best experience possible (e.g., by personalising the content you see). Some of this information is collected using cookies and similar tracking technologies.
Information we get from third parties: The majority of information we collect, we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners. We use this information to supplement the personal data we already hold about you, in order to better inform, personalise and improve our services, and to validate the personal data you provide.
Where we collect personal data, we’ll only process it:
If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.
If you’re someone who doesn’t have a relationship with us, but believe that an Edunexis subscriber has entered your personal data into our websites or services, you’ll need to contact that Edunexis subscriber for any questions you have about your personal data (including where you want to access, correct, amend, or request that the user delete, your personal data).
5. How we use your data
First and foremost, we use your personal data to operate our websites and provide you with any services you’ve requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:
To communicate with you. This may include:
To support you: This may include assisting with the resolution of technical support issues or other issues relating to the websites or services, whether by email, in-app support or otherwise.
To enhance our websites and services and develop new ones: For example, by tracking and monitoring your use of websites and services so we can keep improving, or by carrying out technical analysis of our websites and services so that we can optimise your user experience and provide you with more efficient tools.
To market to you: In addition to sending you marketing communications, we may also use your personal data to display targeted advertising to you online – through our own websites and services or through third party websites and their platforms.
To analyse, aggregate and report: We may use the personal data we collect about you and other users of our websites and services (whether obtained directly or from third parties) to produce aggregated and anonymised analytics and reports, which we may share publicly or with third parties.
6. How we can share your data
There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:
7. International Data Transfers
When we share data, it may be transferred to, and processed in, countries other than the country you live in – such as the countries where our data hosting provider’s servers are located. These countries may have laws different to what you’re used to. Rest assured, where we disclose personal data to a third party in another country, we put safeguards in place to ensure your personal data remains protected.
For individuals in the European Union (EU), this means that your data may be transferred outside of the EU. Where your personal data is transferred outside the EU, it will only be transferred to countries that have been identified as providing adequate protection for EU data, or to a third party where we have approved transfer mechanisms in place to protect your personal data.
Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and have appropriate technical and organisational measures in place to make sure that happens.
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).
We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.
If we learn we have collected personal information from a student under 16 without parental consent being given by his or her parents or legal guardian, or if we learn a student under 16 has provided us personal information beyond what we request from him or her, we will delete that information as quickly as possible. If you believe that a student under 16 may have provided us personal information in violation of this paragraph, please contact us at [email protected].
10. Your rights
It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication.
You also have rights to:
You can exercise these rights at any time by sending an email to [email protected].
If you’re not happy with how we are processing your personal data, please let us know by sending an email to [email protected]. We will review and investigate your complaint and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you on how to submit a complaint.
11. Your obligations
If you are signing up for this service and creating or approving accounts for students, you represent and warrant that you are either (a) a teacher or school administrator or otherwise authorised by a school or district to sign up or create on behalf of students, or approve their accounts or (b) the parent of such student(s).
If you are a school or teacher, you represent and warrant that you are solely responsible for complying with the law, meaning that you must obtain advance written consent from all parents or guardians whose children under 16 will be accessing the services or from the students if they are 16 or above. When obtaining consent, you must provide parents and guardians with this Privacy Notice.
12. How to contact us
We’re always keen to hear from you. If you’re curious about what personal data we hold about you or you have a question or feedback for us on this notice, our websites or services, please get in touch.
As a technology company, we prefer to communicate with you by email – this ensures that you’re put in contact with the right person, in the right location, and in accordance with any regulatory time frames.
Our email is [email protected].